We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
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Zulu
Excellent down jacket. On his wife 55 kg, 1.65 m sat perfectly. But thin enough. Will go to temperature closer to zero
Jacket fire! Corresponds to the dimensional grid, in my 46 villages is excellent. Pockets are roomy, the color is gray-blue, the jacket is warm, the hood is deep, as a gift, the store put the dress 42R.
I took with large coupons, favorably, but did not fit. Style and size... For age women. At 94-76-100 XL huge
Girls are very high quality and beautiful Puhan. Everything is sewn perfectly, due to the side darts very slim. I ordered for mom on sale 11.11. The store did not send a week, then it turned out that the green color is not in the warehouse. Long talked, eventually changed color to black. The seller umnichka, replied promptly, offered options. The down jacket itself is better than in the photo, in stores such from 10.000. I went out for 3300. after the replacement came 10 days before St. Petersburg to DPD at home. Mom is very satisfied, thank you very much!! Size 48 by the way in Russian 48 approx.
The store is very responsive and helped on all questions. Delivery took two weeks. Wait for the gift, than very happy. So far, the best seller on Ali :) (my review, not bought, guys) so order boldly!!! The jacket is wonderful. Pleasant to the touch. Inside there are pockets. I was waiting for her. Long and warm. Very beautiful color!
The jacket is super, sewing the perfect thread does not stick out, the sleeves are excellent for my height 1,68.
At OG 90 and OB 100 - 48 size on the sweater-another, free. The store put a platushko as a gift-the daughter came up.
At OG 90 and OB 100 - 48 size on the sweater-another, free. The store put a platushko as a gift-the daughter came up.
Delivery to the Kemerovo region took a little less than 1 month by tracking track. Packed in individual and postal bags. The quality is not bad: all stitches and seams are even, without unnecessary threads, without an unpleasant smell, lightning works properly. Made of cotton and polyester. Filled evenly, tightly enough. On me 46 size. On the parameters: og-81 cm, ot-60 cm, shoulder width-36 cm, height-152 cm, ob-84 cm was great in the hips. In the chest and shoulders the village is good. I chose this size because of the chest, I was afraid that I would pull it off. Measurements of the product: length-104 cm, shoulder width-42 cm, Width-49 cm, sleeve length-63 cm, width бёдер-55 cm, waist width-47 cm.
Delivery to the Kemerovo region took a little less than 1 month by tracking track. Packed in individual and postal bags. The quality is not bad: all stitches and seams are even, without unnecessary threads, without an unpleasant smell, lightning works properly. Made of cotton and polyester. Filled evenly, tightly enough. On me 46 size. On the parameters: og-81 cm, ot-60 cm, shoulder width-36 cm, height-152 cm, ob-84 cm was great in the hips. In the chest and shoulders the village is good. I chose this size because of the chest, I was afraid that I would pull it off. Measurements of the product: length-104 cm, shoulder width-42 cm, Width-49 cm, sleeve length-63 cm, width бёдер-55 cm, waist width-47 cm.
In real life a very cool down jacket!!! Cool looks and with and without fur, I have a height of 159 88/68/92, size XS, comfortable, but it was possible and for a larger size, qualitatively sewn, creates a slender silhouette, in general, a great thing!
In real life a very cool down jacket!!! Cool looks and with and without fur, I have a height of 159 88/68/92, size XS, comfortable, but it was possible and for a larger size, qualitatively sewn, creates a slender silhouette, in general, a great thing!